Refund Policy

Website: https://piczine.in/
Effective Date: 23 February 2026
Company Name: Piczine
Email: contact@piczine.in
Phone: +91 9330103667
Jurisdiction: India

1. Introduction

This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, and returns (if applicable) are processed by Piczine.

By purchasing any product or service from our Website, you agree to this policy.

2. Digital Products & Services (Primary Policy)

Since Piczine may offer digital services such as:

  • Digital magazine features

  • Online promotions

  • Photography-related services

  • Digital listings or subscriptions

All payments made for digital products and services are non-refundable, unless explicitly stated otherwise.

Once:

  • A feature is published

  • Work has started

  • Digital access is granted

Refund requests will not be entertained.

3. Cancellation Policy

Before Work Begins:

If cancellation is requested before service processing has started, we may review the request and approve a partial refund at our sole discretion.

After Work Begins:

No cancellation or refund will be provided once:

  • Editing/design work has started

  • Listing has been approved

  • Promotional process has begun

  • Content has been published

4. Subscription Services (If Applicable)

If Piczine offers subscription-based services:

  • Subscriptions can be cancelled anytime.

  • Cancellation will stop future billing.

  • No refund will be provided for the current billing cycle.

5. Duplicate Payments

If a user is charged twice due to a technical error:

  • The duplicate amount will be refunded after verification.

  • Refunds will be processed within 7–10 business days.

6. Payment Gateway Issues

Piczine is not responsible for:

  • Payment failures

  • Delayed transactions

  • Bank-related processing issues

Users must contact their bank or payment provider for such issues.

7. Refund Processing Time

If a refund is approved:

  • It will be processed within 7–14 business days.

  • The amount will be credited to the original payment method.

Processing time may vary depending on banking institutions.

8. Chargebacks & Disputes

If a user initiates a chargeback without contacting us first:

  • We reserve the right to suspend the account.

  • Legal action may be taken if services were already delivered.

Users are encouraged to contact us before filing disputes.

9. Exceptional Circumstances

Refunds may be considered only in exceptional situations such as:

  • Service not delivered due to our fault

  • Technical failure from our side

  • Verified billing errors

Approval is at the sole discretion of Piczine management.

10. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be updated on this page.

Continued use of our services implies acceptance of the revised policy.

11. Contact Us

For refund-related queries, contact:

📧 Email: contact@piczine.in
📞 Phone: +91 9330103667
🌐 Website: https://piczine.in/